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Category: Whitepapers

Modernising your Service Desk
Whitepapers

Modernising your Service Desk

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23.06.2022 by iCore
Agile SIAM Models
Whitepapers

Agile SIAM Models

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22.11.2021 by iCore
Creating a successful Service Desk Model
Whitepapers

Creating a successful Service Desk Model

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22.09.2021 by iCore
Trials and Tribulations of Service Desk Outsourcing
Whitepapers

Trials and Tribulations of Service Desk Outsourcing

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11.01.2021 by iCore
Service Management, Smart Automation & A.I. - enhancing the user experience
Whitepapers

Service Management, Smart Automation & A.I. - enhancing the user experience

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22.09.2020 by iCore
DevOps, it’s all about the People
Whitepapers

DevOps, it’s all about the People

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21.08.2020 by iCore
Covid-19 – forcing a new Service Management normal
Whitepapers

Covid-19 – forcing a new Service Management normal

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19.08.2020 by iCore

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Modernising your Service Desk

Modernising your Service Desk

23.06.2022
Exploring Digital Service Management (DSM)

Exploring Digital Service Management (DSM)

15.03.2022
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