iCore Ltd

Keeping businesses moving …

Operating Model

Operating Model Transformation – Readiness Assessment

Transforming an organisation’s IT operating model can be a complex and difficult process. Key to the success of an IT operating model transformation is to assess the scale of these challenges at the outset, and then to plan how they can be overcome to ensure the success of the transformation. This paper provides an insight into the transformation drivers and readiness factors, along with a suggested approach for conducting an assessment of how ready an organisation is for transformation of their operating model.

Software Asset Management Transformation – Planning & Considerations

For many organisations, the management of software assets can be a real challenge and potentially very costly. This paper from iCore provides insight into some of these key challenges and the strategies that an organisation may undertake to overcome these, while also looking to transform or improve the overall software asset management (SAM) capability within the organisation

Flexible IT Operating Models

Historically IT operating models have seen incremental change through infrequent periodic change programmes to a Target Operating Model (TOM). The speed and scale of change and business demands facing IT leadership means the IT organisation now needs to continually innovate and respond through its IT Operating Model to answer the business demands being made of it.
traditional vs digitial services

Leading financial institution – The Costs of Not Updating Their Service Management

A leading financial institution with over 20 years in the industry, renowned for its diverse portfolio of financial services, the company prided itself on its reputation and market reach. However, as the world advanced towards a digital era the company entrenched in its traditional ITSM (IT Service Management) processes, failed to evolve in tandem.