iCore Ltd

Keeping businesses moving …

Interim resourcing

The need for flexibility while generating value at increasingly faster pace while also controlling cost has never been more crucial. 

Staff augmentation through iCore’s interim resource service provides a flexible solution to acquire professionals and expertise on a short-term basis to cover skills gaps or to provide skilled resourcing for products and projects meeting both quality and timescale requirements.

iCore’s interim resource service can supply members of our consultancy team as subject matter experts (SME’s) for a range of IT management roles and ITSM disciplines, combined with their experience of DevOps, CobIT, ISO 20000 and Project and Programme Management delivery. Our consultants and associates can be deployed and utilised in a number of ways from performing operational roles covering long term leave or temporary peaks in demand, through to project definition, delivery and management.

Examples of roles our clients have recently asked us to provide resources for:

  • Head of Service Management
  • Service Delivery Manager
  • Service Transition Manager
  • Service Desk Manager
  • Operational Management (e.g. Change Manager)
  • ITSM Process Designer
  • ITSM Toolset Improvement Lead

All of our consultants and associates have the ability to reach back into iCore for support from our wider team of experts as well as on-line access to our substantial knowledge library built up from our years of successfully delivery for our clients.

Our approach

We will work to provide expertise able to fulfil your immediate needs, plus any other synergies our consultant may be able to provide for you while in the role.

Discovery Phase

  • Assess your immediate requirements
  • Review any other needs and possible synergies to help define the best fit

Selection Phase

  • Provide a shortlist from our pool of experts for consideration
  • Review the proposed experts and their resumes

Interview Phase

  • Shortlisted experts have introductory meeting with client
  • Client decision on best-fit expert
  • Start date and methods of working agreed

Run Phase

  • Expert performs the agreed interim role(s)
  • iCore periodically reviews progress with client.

iCore also offers assurance, that should our consultant become unavailable for any reason, to work with you to supply another equally capable subject matter expert.

If you have a need for additional resources to supplement your team or to resource a project in your organisation contact us using the button below.