Your Partner in Service Delivery
IT Service Transformation Consultancy
Founded in 1997, iCore provides professional consultancy services and a refreshing, pragmatic approach to helping organisations modernise their Technology Strategy and Operations to adapt to new and emerging technologies, best practice frameworks, and modern working practices. We work with organisations across all major market sectors, and pride ourselves on quickly adapting to new environments, and adding value from the start, which makes us more effective and focused than generalist consulting firms.
We are often asked what makes us different to other consulting firms and why we should be your partner of choice. Here are some of the reasons -
We endeavour to deliver high quality engagements, that provide value for money and help you move forward decisively. Each of our consultants previously held Technology Leadership positions before joining iCore, and our blend of technology expertise and extensive business change experience enables us to focus on the things that matter most to you, and that will deliver the outcomes you require.
Our focus is to make positive and lasting changes `that stick`. We aren’t slaves to best practice theory and jargon, and use a mix of several industry good practices & approaches, including Lean, SAFe (and other Agile methodologies), DevOps, SIAM, ITIL/ITSM, TOGAF & SFIA, along with our own unique methods and implementation accelerators to ensure you achieve your objectives.
We can work with you in several ways and play different roles in your transformation journey. From providing strategic advice and guidance to make sure that you have a clear and defined plan, carrying out capability-maturity reviews to determine the capabilities you have and the ones that you need to be successful, through to leading and driving transformation, we are here to help in whatever way suits you best.
Our Service Lines include:
- Service Management
- Sourcing Strategy and Vendor Management
- Service Integration and Management (SIAM)
- Operating Model Transformation
- Agile Service Delivery
- Digital Technology Delivery