iCore's Business Guides
Service Transition is one of the most important phases of a service delivery cycle, helping to plan and manage the change of state of a service during its lifecycle. This business guide looks at what Service Transition is, how it works, why you need it.
For organisations to flourish in today’s customer-centric marketplace, where advances in technology are disrupting traditional business practices, a consideration of Agile techniques is essential. This business guide looks at what Agile is, how it works, why you need it and how to go about implementing it.
This business guide looks at the Cloud, how it works, why you need it and how to go about implementing it.