Service Management
in the Cloud

The drivers for transitioning to the Cloud range from cost reduction to risk mitigation and increased business agility. Whilst these key benefits can undoubtedly be realised, they do not come automatically as ‘part of the service’ – sound service management principles still need to be applied and suitably adapted.

This white paper provides a synopsis of the impact of the Cloud, and associated new agile ways of working, on established service management processes.

Download Now

Download Now

Please complete the form to access the whitepaper.