Category: Insights (page 4)

Outsourcer: `what you’re asking for isn’t in the contract` Customer: ‘are you sure, I think it is? ` Outsourcer: `I’m sure`………………. In the world of managing IT outsourced agreements, this is usually where the conversation ends. The customer queries something…

We work with several IT leaders, helping them to address challenges in delivering a successful technology strategy and ensuring services are valued. Some of the challenges we’ve helped to address for our clients recently, include: Agile transformation gone awry; poor…