Author: Steve Ingall

Service Transition has become the glue that holds an IT Department together, providing the link between Applications and Operations.  However, with the emergence of Cloud computing, Agile delivery techniques and the concept of DevOps, Service Transition is becoming increasingly strained.  The role of the IT…

In this blog Steve Ingall, Head of Business Services at iCore Ltd shares some of his observations of what has not gone as well as expected in programmes introducing Agile. 5 Main Failings There are different approaches to introducing and embedding agile ways of working. …