ITSM & GDPR: Is your IT Service Management team ready for GDPR? “Be Afraid. Be Very Afraid.” The Fly (1986) The Data Protection Act (DPA) is metamorphosing into the General Data Protection Regulation (GDPR), and this could be a real horror story. The GDPR, which was adopted by the EU in April… Continue reading “ITSM & GDPR: Is your IT Service Management team ready for GDPR?”…