This whitepaper is a consolidation of the observations at many organisations made over a period of time and the principles to be applied in order to address some of the fundamental issues of Service Transition in a Global SIAM environment.
Day: 3 April 2017
IT Delivery and the Agile Frustration
This paper explores the journey that many organisations are undertaking to meet the growing business demand for faster times to market and greater levels of incremental change to live services.