Service Management - The Hidden Costs of Lagging Behind

Registration is now available for our latest webinar taking place on Thursday, Sep 28, 2023 : 11:00 AM - 12:00 PM (UK)

Our latest whitepaper

Our latest case study

Our latest insight

traditional vs digitial services

Leading financial institution – The Costs of Not Updating Their Service Management

A leading financial institution with over 20 years in the industry, renowned for its diverse portfolio of financial services, the company prided itself on its reputation and market reach. However, as the world advanced towards a digital era the company entrenched in its traditional ITSM (IT Service Management) processes, failed to evolve in tandem.