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Services
IT Service Management
ITIL Maturity Assessments
ITIL Process Design & Delivery
Service Management Tools
ISO20000 Consulting
Organisational Transformation
Governance and Contract
Programme and Project Management
Investment Portfolio Management
Supplier and Contract Management
Outsourcing
Readiness Assessments
Skills and Knowledge Transition
Contract Management
eSCM (e-Sourcing)
Training
Accredited Training Courses
Resourcing
Resource Centre
Brochures
Whitepapers
Is IT Really Listening to the Business?
The Service Catalogue – Why is it Needed?
The Financial Benefits of Service Management Best Practice.
Breaking out of the Vicious Circle
Demonstrating the Value ITIL Brings
Stakeholder Management for ITIL Service Level Management
Service Management Spreading its Wings
Service Management in a Global Context
Service Capacity Management - It's the Future
Effective IT Supplier Performance Management
Driving Improvment with Service Level Management
Are you Running a Risk with your Service - Risk Management
Case Studies
Osys - Maturity Assessment and ITIL Implementation
Service Transition in Banking on a Global Scale
ICMA Ltd - Project Management
Skipton Building Society - ITIL Best Practice
BT Syntegra – IT Management Consultancy
TUI - Project Organisation and Management
Arval PHH - Programme Management - SAP Roll-out
Arval PHH - Programme Management, PRINCE2
Arval PHH - Refreshing the IT Infrastructure
College of Optometrists – IT Strategy
EWS - Managed Services
Abbey - Sarbanes Oxley Compliance Programme
Barclays - IT Transformation
TUI - Organisation Consolidation
AXA - IT Services Consolidation
BT Money Box - Project Co-ordination
Presentations
Change and Release Management
Defining and Implementing an Effective Transition Strategy
Practical ITIL with a Service Management Twist
News and PR
National Commercial Bank uses iCore to improve ATM Services
iCore launches Executive Resourcing division
iCore launches Transition as a Service
iCore helps Police Forces to merge
iCore to hold Breakfast Seminars
iCore assists an NHS Healthcare Trust to define a new I.T. Services model - 29th March 2010
iCore consolidates its position in the Energy sector with a major Service Management win.
Internationally recognised Service Management expert joins iCore from Plan-Net plc.
Further contract wins mean iCore is seeking experienced ITIL consultants - 27th April 2010
iCore releases its latest "ITIL Accelerators" - 15th Feb 2010
iCore contributes to ITIL v3 Update - 1st Feb. 2010
Self-sufficiency in Service Delivery - 1st Feb. 2010
iCore wins major managed services contract with international energy company - 25th January 2010
News and PR Archive
iCore appointed to assist Global Business Processor - 4th January 2010
iCore expands sales function - 22nd January 2010
Key appointment at iCore - 22nd January 2010
iCore Support for Middle East Partner
iCore Launches New Website
iCore Continues to Deliver Service Management Capability in Hungary
iCore Joins the itSMF CSI Special Interest Group (SIG)
Low Cost Resource Approach for IT Service Management
Four More iCore Consultants Complete ISO20k Consultants Course
iCore Introduces IBM Tool Sets
Accredited ITIL and SDI Training
iCore Hosts the itSMF in London
iCore Participates in Touchpaper ITIL Panel Debates
IT Goes Green: iCore Helps Organisations Reduce their Carbon Footprint
iCore Presentation a Success at Configuration Management Seminar
Automating Service Level Management
Institute of Service Management Accepts iCore Consultants
About Us
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Paul Whitlock
Tony Matthews
Steve Ingall
Tony Jupp
Greg Lake
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