Low Cost Resource Approach for IT Service Management

By now everyone knows that effective IT Service Management ensures cost savings and efficiency gains for their organisation!

However, iCore recognise that organisations can reach a point where consultants are no longer required, or no longer budgeted for.

Through our newly launched resourcing arm, iCore is now able to offer a complete resource lifecycle approach for the delivery of Service Management.

What does this mean?

Put simply, iCore can deliver a full range of Service Management services, from the setting of strategy through to the provision of your operational BAU activity staffed with full time employees.

How is this achieved?

iCore has created a subsidiary, ICO Recuitment, which specialises exclusively in the contract and permanent recruitment of Service Management professionals. So, to complement and augment existing strategic and consulting services, you can now have a one-stop shop for IT Service Management expertise. Whether you need a strategist or a problem analyst, a process designer or a Service Desk Manager, iCore and ICO Recruitment can offer a solution.

What are the benefits?

• Guaranteed knowledge transfer between iCore's project team and all BAU resource
• Endless supplier briefings and knowledge gap issues are removed
• BAU staff pre-interviewed and tested by iCore's Service Management experts
• Hands-on client knowledge in iCore's selection process for BAU staff
• No contention between project consulting and the move to BAU 
• Back-up for BAU staff from iCore's consulting company 
• Potential for reduced cost of resource as the project progresses

For further information on Resourcing please click here, or contact us to discuss how our resource lifecycle approach could help benefit your organisation.