Brochures

You can download our latest suite of brochures in PDF format below, these provide you further details on iCore and our core services.

To request hard copies or to discuss any other service management or goverance issues please contact us

IT Service Management

Capability statement - ITSM Process Definition & Delivery
Capability statement - ITSM Complementary services
ITIL Maturity Assessment
Problem Management
Change Management
Fastrack Change Management
Release Management

Governance and Contract

Capability statement - Programme & Project Management
COBIT Maturity Assessment

Outsourcing

eSCM - Client-Supplier Management

Resourcing

Capability statement - Resourcing