Outsourcing

Readiness Assessments

• iCore has considerable experience working with businesses that are looking to outsource IT Services and are able to support organisations in identification, specification, and readiness planning.  Focus is provided on ensuring that the client is well placed to undertake the outsource and that benefits achievable internally are considered pre-outsourcing.
• Support can be extended to identifying appropriate outsourcing partners and delivering the successful transfer.

Skills and Knowledge Transition

• Through a detailed assessment iCore will provide a thorough outline of the skills and knowledge that should be acquired, transitioned and retained as a result of the outsource arrangement.
• iCore can work alongside the client and/or provider to ensure that the necessary skills and knowledge are available.

Contract Management

• iCore can provide experienced contract management resources to review contracts, advise on contract management and/or provide contract managers.

eSCM (e-Sourcing)  

• Working with Client Organisations and/or Service Providers iCore can provide advice and support to ensure that the most is made of IT-enabled sourcing (e-Sourcing) using eSCM as a framework if appropriate.
• iCore consultants will assure strong relationship building, appropriate workforce management, clear service definition, risk management, service continuity, continual service improvement, and effective transitioning.