iCore is strong contributor to the service management and goverance community, our consultants frequently deliver presentations at leading seminars, conferences and workshops across the globe. Below is a small selection of our recent presentations:
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Practical ITIL with a Service Management Twist
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| Event: |
itSMF UK Annual Conference 2008 |
| Date & Location: |
11 November 2008, Metropole Hotel, Birmingham |
| Presenters: |
Andrew Walton (iCore) and Ged Donovan (SBS) |
| Synopsis: |
iCore ran a joint presentation with Skipton building society to showcase how iCore assisted in the implementation of a Service Catalogue. The presentation discusses the "how" and "why" and some of the key challenges experienced.
View full presentation |
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Change and Release Management
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| Event: |
National Police Improvement Agency, ITIL User Group workshop |
| Date & Location: |
17 October 2008, Ryton-Upon-Dunsmore, Coventry |
| Presenter: |
Jack Robertson-Worsfold |
| Synopsis |
Jack ran a workshop on defining, implementing and running effective Change and Release management processes.
View full presentation |
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Defining and Implementing an Effective Transition Strategy
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| Event: |
Service Transition Lifecycle, itSMF Central London Regional |
| Date & Location: |
24 September 2008, Atos Origin Offices, Regents Place, London |
| Presenter: |
Jack Robertson-Worsfold |
| Synopsis: |
This presentation discusses how to define and implement an effective service transition strategy, and outlines the key steps and areas of concern that need to be considered.
View full presentation |
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